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Yes, bank of America also has a presence in Dubai through its Merrill Lynch International branch within the Dubai International Financial Centre (DIFC), where it offers mainly corporate and investment banking. It has dealings with institutional clients, wealth management, and financial advisory in contrast to the usual retail banking. Personal banking enthusiasts have available to them the local and international banks in Dubai that offer the full range of financial solutions.
Bank of America (BoA) has representation in Dubai, primarily through its Merrill Lynch International office in the Dubai International Financial Centre (DIFC). The office is operating under the name "Bank of America (DIFC Branch)" and is regulated by the Dubai Financial Services Authority (DFSA). Bank of America also operates a representative office in Abu Dhabi.
The UAE business of the bank is focused on corporate and investment banking, wealth management, and advisory. It has institutional clients, multinational corporations, and high-net-worth individuals as its main clients. Its activities include arranging investment transactions, financial advice, and trading in a variety of financial products. It does not engage in conventional retail banking business in Dubai or elsewhere in the UAE.
For customers looking for simple banking services such as personal checking or savings, consumer loans, or ATM facilities, Bank of America does not exist in the UAE. Customers can avail themselves of domestic lenders such as Emirates NBD, First Abu Dhabi Bank (FAB), Abu Dhabi Commercial Bank (ADCB), Dubai Islamic Bank, and Mashreq Bank. These providers all have a full range of banking facilities for customers and businesses.
A few of the overseas banks, including Citibank, HSBC, Standard Chartered, and Barclays, have a retail banking outlet in Dubai and provide a possible alternative for expats and businesses requiring international banking.
For Bank of America customers going to Dubai, it should be noted that even though Bank of America ATMs are off limits for them, they can continue to withdraw cash from other banks' ATMs at a price, though with attendant charges. Pre-trip inquiry with Bank of America on international transaction charges and currency conversion charges would avoid the cost.
Briefly, although Bank of America operates in Dubai as a corporate and investment bank, it does not provide retail banking services within the UAE. Those seeking personal or business banking products or services can explore the many local and foreign banks in Dubai that deal in different financial services.
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